Configuration and Installation Guide for CUCM 8.5(1), CUP 8.0(4), MS Exchange/AD 2003, Arc Enterprise Premium 5.1.2sr1, Arc Connect Console Operator (switchboard operator client sw) 5.1.2sr1, Arc Connect Agent (contact center agent client sw) 5.1.2sr1, Cisco Unified Personal Communicator (CUPC) 8.0(3), and Cisco 2811 Voice GW. This setup includes the propagation of Timecon time system status changes to AD with the help of TS2AD applet by L.P. Oy.
TS2AD applet can reside on Arc server or on any other Windows server on the network as shown below
Detailed Configuration Guide for VMware Player 3.0(1), VMX file creation with Easyvmx, and Installation and configuration of CUCM 8.5(1), CUP 8.0(4), Arc Enterprise Premium 5.1.2sr1, MS Exchange/AD 2003, Arc Connect Console Operator 5.1.2sr1 (Windows 7 64bit), Arc Connect Agent 5.1.2sr1 (Windows 7 32bit), CUPS 8.0(3) (Windows 7 32bit and Windows 7 64bit), Cisco 2811 Voice GW, and TS2AD applet.
Active Direcotry (AD), MS Exchange 2003, DNS:
- creatation of vmx file for the server
- installation of Windows Server 2003 SP2
- AD config
- MS SQL 2005 SP2 installation/config
- MS Exchange 2003 SP2 installation/config
- DNS config
- Adding users
- uploading user photos
Cisco 2811 Voice GW:
- IOS version
- ios configuration
Cisco Unified Communications Manager (CUCM) 8.5(1):
- Basic console installation
- Generic configuration tasks: adding phones, gateway, route pattern
- Arc Enterprise 5.1.2sr1 integration
- LDAP integration (=CUCM end users)
- CUP 8.0(4) integration
- Background images, ringtones
Arc Enterprise Premium 5.1.2sr1 server:
- Windows Server 2008
- MS .NET 3.5 SP1
- Win Installer 4.5
- MS SQL Server 2008 SP1 Express Edition
- Cisco TSP 8.5(1)
- Arc Server 5.1.2sr1 installation/config
- LDAP integration
- Arc Presence Status config
- Arc Voice Server config
- Arc Supervisor installation/config
- TS2AP applet installation/config
Arc Connect Console Operator 5.1.2sr1 client:
- Windows 7 Ultimate 64-bit
- Microsoft Outlook 2010 (14.0.4760.1000)
- Arc Connect Console Operator 5.1.2sr1 (OPR.5.1.2.586 SR1)
Arc Connect Console Operator 5.1.2sr1 Client:
Arc Connect Agent 5.1.2sr1 client:
- Windows 7 Ultimate 32-bit
- Arc Connect Agent 5.1.2sr1 (AGT.5.1.2.304 SR1)
Arc Connect Agent 5.1.2sr1 Client:
Arc XML Agent IP Phone Service:
Cisco Unified Personal Communicator CUPC 8.0(3) client1 /ako:
- Windows 7 Ultimate 32-bit (8.0.171.15962)
- Cisco Unified Personal Communicator CUPC 8.0(3)
Cisco Unified Personal Communicator CUPC 8.0(3) client2 /agi:
- Windows 7 Ultimate 64-bit (8.0.171.15962)
- Cisco Unified Personal Communicator CUPC 8.0(3)
CUPC 8.0(3):
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